What insurance products do you need for your business?
An insurance broker can help with your specific insurance needs.
Claims
Our claims experts have specialist knowledge for each of our business units.
For your specific claim enquiry, please contact the appropriate claims department from the list below.
| Department | Opening Hours | Contact No or Website |
| Commercial property | Claim notification: 24hrs 7 days Existing Claims: 8.30am – 5.00pm | 1300 888 073 |
| Construction & Engineering | Available 8.30am - 5:00pm EST | (03) 9245 8077 Vic, Tas, (02) 9295 4358 ACT, NSW, NT, SA, Qld, WA www.veroengineering.com.au engineeringclaims@vero.com.au |
| Domestic Home and Motor | Claim notification: 24 hrs 7 days Existing Claims: 8.30am – 5.00pm | 1300 658 863 (Broker enquiry line 1300 888 073) |
| Fleet Cars | Claim notification: 24 hrs 7 days Existing Claims: 8.30am – 5.00pm | 1800 222 043 |
| Glass, motor or property claims (First Response Unit) | Available 24/7 | 1300 888 073 |
| Home Warranty Claims Enquiry | Available 8:30 am to 5:00 pm AEST | 1800 554 255 |
| Liability | Claim notification: 8.30am - 5.00pm EST Existing claims: 8.30am – 5.00pm EST | 02 9295 4388 liabilityprofin@vero.com.au |
| National Marine | Available 8.30am - 5:00pm EST | 1300 664 201 www.veronationalmarine.com.au |
| Personal Lines (glass, motor or property) | Available 24/7 | 1300 658 863 |
| Professional Indemnity | Claim notification: 8.30am – 5.00pm EST Existing Claims: 8.30am – 5.00pm EST | 02 9295 4345 liabilityprofin@vero.com.au |
| Travel | Available 24/7 | 1800 646 279 |
| Workers Compensation | Available 8.30am - 5:00pm | www.veroworkerscomp.com.au |
If you are unsure who to contact, please send an email to: veroinformation@vero.com.au. Your query will be responded to within 48 working hours.
Click here for a First Response Unit brochure.