VIC, SA & TAS

Level 10, 15 William Street
Melbourne, VIC 3000

GPO Box 1509, Melbourne VIC 3001
 

Construction and Engineering Contacts

Construction

Phone: 03 9245 8198
Fax: 03 9245 8027
 

Engineering

Phone: 03 9245 8260
Fax: 03 9245 8027
 

AP Surety Contacts

http://www.apsurety.com.au

Australian Contacts
Phone: +61 2 8248 9700
Fax: +61 2 9252 7421

New Zealand Contacts
Phone: +64 9 309 1007
Fax: +64 9 309 1008
 

Claims Contacts

New Engineering claims:

Contact the First Response Unit on 1300 888 073 – 24 hours 7 days a week. 

Existing Engineering claims:

Contact 1300 562 398 8.30am – 5.00pm Monday to Friday. 
Fax: 1300 710 929
Email: engineeringclaims@vero.com.au

New and existing Construction claims:

Please contact 1300 852 633 8.30am – 5.00pm Monday to Friday.
Fax: 03 9245 8027 (direct) or 1300 710 929
Email: claims@engineeringclaims.com.au

Liability Claims:

Phone : 1300 888 073
Fax: 02 8121 0791
Email: liabilityprofin@vero.com.au

Home Owners Warranty Claims:

 

Lodge a new claim or notification	Existing claims enquiries
Phone: 1800 554 255         8.30 – 5.00pm EST	Phone: 1800 554 255           8.30 – 5.00pm EST
Email: HWILodgement@vero.com.au	Email: HWIclaims@vero.com.au
Fax:1300 411 784	Fax:1300 411 784

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