Qantas Business Rewards FAQs



Discover the Vero Difference

At Vero, we value our customers. We think you should be rewarded for making the smart choice of choosing us to help protect your business success. That’s why we have partnered with Qantas Business Rewards to reward you when you purchase and renew your Vero Small to Medium Business Insurance, Vero Non-Fleet Motor Insurance and GIO Workers Compensation Insurance through your broker.

It’s all about turning your insurance premiums into rewards.

Want to know more? Here is a list of frequently asked questions about Vero and the Qantas Business Rewards program.

What is Qantas Business Rewards program?

Qantas Business Rewards is all about rewarding businesses for going about their business. With over 40 partners including Vero, it’s a program designed to reward Australian business.

How will the Qantas Business Rewards program benefit my business?

No matter how you earn Qantas Points on your business spend, when it’s time to use your points for rewards you have all the flexibility you need. Qantas Points in your business’ account can be transferred to any Qantas Frequent flyer account**, so you choose who to reward. Boost your own account balance, or transfer points to staff to reward them for their hard work. Once transferred, points can be used towards flights, upgrades and a range of products from the Qantas Store.

Who can join the Qantas Business Reward program?

Australian-based businesses with an ABN are eligible to join and start earning Qantas Points. A one-off joining fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice in its absolute discretion.

How do I join?

It’s easy. Register online with your ABN at

How do I claim my Qantas Points?

Claiming your Qantas Points is easy. Simply:

  1. Visit
  2. Log in to the members’ portal of Qantas Business Reward
  3. Complete the ‘Claim your Qantas Points’ form
  4. Provide us with some details
    • ABN
    • Policy Number
    • Insured Name
    • Consent for Vero and GIO to issue points
  5. Sit back and relax
    Your points will be issued to your account 45 days from the date you lodge your claim.

Where can I find out more about the rewards on offer?

For more information on redeeming Qantas Points for rewards visit

How do I earn Qantas Points through Vero?

You can earn Qantas Points when you purchase or renew eligible Vero business insurance policies through your broker.

Which policies earn Qantas Points?

  • Vero Enterprise Business Insurance, including AustBrokersVero Business Insurance, IAA Vero Business Insurance, IBNA Vero Business Insurance; Steadfast Vero Business Insurance, JLT Vero Business Insurance and Marsh Vero Business Insurance
  • Vero Enterprise Commercial Motor, including AustBrokersVero Commercial Motor Insurance and IBNA Vero Commercial Motor Insurance
  • Vero Enterprise Mobile Business
  • Vero Enterprise Professional Services
  • Vero Enterprise Retail Business
  • Vero Motor Trade
  • Vero Tax Probe Plus
  • Vero Non Fleet Motor Insurance
  • Aon Vero Musical Business Insurance, Aon Vero Photographers Insurance, Vero Hairdressers and Beauty Therapists Insurance Policy, Vero Home Business Defined Events Policy, Vero Trade Specialists Policy, Vero Master Trades Insurance, NBA Vero Bed and Breakfast Business Defined Events Insurance Policy, NBA Vero Bed and Breakfast Business Accidental Damage Insurance Policy, Vero Restaurant Policy
  • GIO Workers Compensation Insurance*.

* Only for covers in WA, NT, ACT or TAS. For eligible Workers Compensation cover, Qantas Business Rewards Points are capped at 30,000 per policy, per 12 months. Ineligible policy types include Vero corporate property, corporate liability, motor fleet, professional indemnity, marine and personal lines products. For a full list of eligible products visit

How are Qantas Points calculated?

You can earn 1 Qantas Point for every $1 spent when you purchase or renew eligible Vero business insurance policies through your broker (excluding GST and broker commissions). It’s important to note that eligible Workers Compensation Insurance policies are capped at 30,000 Qantas Business Rewards Points per policy, per 12 months.

Can individuals earn Qantas Points for a business when travelling on an eligible Qantas flight?

Yes, if the individual is a member of QFF and the business is registered with Qantas Business Rewards program. A business can earn Qantas Points in addition to any individual’s usual Qantas Points**.

How do I claim Qantas Points for Vero insurance and GIO Workers Compensation?

It’s simple – as a Qantas Business Rewards member log in to the members’ portal and complete the short ‘My insurance policies’ form. You only need to fill the form out once – when you’ve renewed your policy, your Qantas Points will be automatically issued to your active Qantas Business Rewards membership.

What happens if my policy changes or is cancelled?

Any policy changes will be allocated points based on additional spend. If a policy is cancelled within 45 days of policy inception, you won’t be eligible to receive Qantas Points. If you cancel your policy at any other time, or if your premium is refunded, we may deduct an equivalent amount of Qantas Points from any future Qantas Points you would otherwise be entitled to.

How can I find out more information?

Speak to your insurance broker or visit



Important information

Insurance issued by AAI Limited ABN 48 005 297 807 trading as Vero Insurance (Vero). Workers Compensation (WC) Insurance issued by AAI Limited ABN 48 005 297 807 trading as GIO. Read the Product Disclosure Statement or Policy Wording before buying this insurance. Contact Vero or GIO (for WC insurance) for a copy. Earning Qantas Points under the Vero Qantas Business Rewards program is limited to eligible products issued from 16 February 2015, including certain Vero Business Packaged and Commercial Motor Insurance, as well as GIO Workers Compensation Insurance. GIO Workers Compensation Insurance is valid for covers in WA, NT, ACT or TAS. A limit of 30,000 Qantas Points per 12-month period applies to each GIO Workers Compensation policy. Ineligible policy types include Vero Corporate Property, Corporate Liability, Motor Fleet, Professional Indemnity, Marine and Personal lines Products. A full list of Eligible Products is available at Policy issue subject to Vero’s standard underwriting criteria and Qantas Points are offered under Vero’s terms and conditions available at A business must be a Qantas Business Rewards Member to earn Qantas Points. A one-off join fee of $89.50 applies. Fees are inclusive of any applicable GST and may be varied by Qantas from time to time, without notice, in its absolute discretion. Qantas Points are offered under the Vero and Qantas Business Rewards program’s terms and conditions and earning thresholds may apply. Qantas Business Rewards membership and Qantas Points are subject to the Qantas Business Rewards Terms and Conditions available at

**In order to transfer Qantas Points from a Qantas Business Rewards account to an individual's Qantas Frequent Flyer account, the business account must have a balance of at least 3,000 Qantas Points. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions. We recommend you consult your accountant or tax adviser to ensure you understand possible tax implications, for example fringe benefits tax (if applicable).