At Vero, we understand how devastating floods can be.

That’s why we strive to bring you the latest information, resources and advice – especially any critical actions you should take. We’re committed to supporting you every step of the way – before, during and after a flood


When you need to prepare for a flood, Vero is here

In Australia, we have a high risk of flooding near river areas during and after heavy rainfall. Storm surges caused by cyclones can also flood low-lying coastal areas.

Some floods can develop slowly while others, like flash flooding, can develop in an instant, without visible signs of rain. All have one thing in common – they can cause disastrous damage.

That’s why if you’re in an area prone to flooding, it’s vital that you keep prepared to help ensure the safety of you, your family and your employees.

Here are some practical tips to help you prepare and reduce your risk. And remember if you need any assistance – Vero is here.

  • If you haven’t already, prepare an emergency kit and keep it handy (this can include things like first aid supplies, torch, battery operated radio, important documents and medicines)
  • Identify where and how to turn off the mains supply for water, power and gas
  • Ensure your vehicle is in good working order
  • If a warning is issued for your area, ensure your mobile battery is full and you have a full tank of fuel.

At the onset of a flood

Please only take action if it’s safe to do so. If you need any further guidance, please contact us. For emergencies, please call 000.

  • Use local alerts and warning systems to stay up to date with expert information and advice
  • Follow emergency services advice; when directed to do so, evacuate immediately  
  • If safe to do so, bring any outdoor furniture indoors
  • Move essential items to an upper floor
  • Turn off utilities at the main switches and disconnect electrical appliances (do not touch electrical equipment if they are wet or any part of your body is submerged in water).


Useful links and contacts

State Emergency Services (SES) information