Claims are our specialty
You only want to explain your claim once
We know you don’t want to repeat yourself every time you call about a claim. That’s why we provide dedicated locally-based claims officers, giving you a single point of contact for the duration of your Commercial Property & Specialty claim.
Our aim is to settle straightforward claims immediately. If the claim is more complex, we’ll work hand-in-hand with you and the client to ensure it is processed as efficiently as possible. Anything to help your clients get back to business sooner.
Dedicated Claims Officers
We assign an Australian based Claims Officer to manage your client’s claim from start to finish. This single point of contact means we can quickly answer questions and ensures that your client’s needs are well met.
Some businesses we’ve helped
We understand the importance of claims time. See how we’ve helped customers in their times of need.
Why Vero Commercial Property Insurance?
Vero Property Insurance provides comprehensive material damage cover for insured events including fire, theft, malicious or accidental damage, storms, bushfires and other natural events.
Coverage can also extend to include business interruption exposures, such as Gross Profit and Payroll.
Property Insurance can offer:
- Industrial Special Risks coverage for companies with total declared values in excess of $5 million
- Material damage cover, including buildings, stock, contents and plant, and machinery
- Business interruption (loss of profits)
- Solutions for industries with high hazard property exposures
- Tailored Risk Management solutions to mitigate inherent risk exposures.
Mansfield Award for Claims Excellence 2020
Vero has won gold for overall claims excellence at the prestigious 2020 Mansfield Awards.
The Mansfield Awards recognise claims excellence in the Australian insurance industry, shining a light on the vital role claims professionals play.
2020 Insurance Business Awards - Insurer of the Year
We are honoured to have been named 2020 Insurer of the Year by Insurance Business. And we’re equally proud of our performance in number of other categories, including winning Gold Awards for Overall Service, Broker Training and Development, and BDM Support.
5-Star Claims Excellence
Vero has been awarded 5-star ratings by LMI ClaimsComparison for our outstanding claims service across Commercial Packages/ISR, Professional Lines and Engineering. The LMI ClaimsComparison 5-star ratings are awarded utilising Broker and SME feedback.