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Simplifying motor claims

Like others, the motor insurance industry has had to evolve and adapt to a world changed by the global pandemic. With supply chain disruption, claims processing efficiency and speed of resolution being of utmost concern, we are here to support you and your valued clients now more than ever.

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You asked, we’re delivering! Your insights continue to be actioned

Thank you to our broker partners for continuing to respond to our monthly Vero | GIO Workers Compensation Voice of Customer (VOC) surveys. Your feedback is invaluable to us.

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Vero Motor Fleet in the spotlight

When the success of your clients depends on getting their vehicles back on the road quickly, we want to make sure we offer market leading coverage, efficient claims service with sophisticated repair processes and clarity of appetite.

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GIO Workers Compensation – ‘Building safer and healthier workplaces’

As part of GIO’s 2023 Workers Compensation proposition ‘Building safer and healthier workplaces’ we are excited to be offering clients a blend of online and face to face training developed in collaboration with experts in mental health, rehab and legal partners as well as our own risk and claims specialists.

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Veracity

Veracity - August 2018 edition

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Veracity - May 2018 edition

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Veracity - February 2018 edition

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Veracity - September 2017 edition

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SME Insurance Index

Transparency and trust

In a sceptical environment, broker transparency with SMEs can help to build trust.

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SMEs understanding of insurance

Many SMEs are still confused about various aspects of insurance and have indicated that there’s opportunity for brokers to assist them with providing more clarity in this area and to demonstrate expertise in advice on their respective industry.

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Changes in SME behaviour and insurance sentiments

Increased broker proactivity is driving more positive sentiment. In a time in which constant change is the norm, the SME Index’s top line measure of broker usage has remained relatively stable.

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Economic impacts on business insurance

Uncertain economic conditions have the potential to impact insurance behavior and SMEs decision making around purchasing it.

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