2023 SME Insurance Index Webinar

By  Vero Insurance

Discover opportunities and insights to navigate changing client needs. Access important findings from the Vero SME Insurance Index Report now. Now in its 12th year, this research aims to provide you with further insight into the attitudes of Australian businesses of all sizes, from micro through to large.

Gain access to a deeper customer perspective collected from over 1,750 businesses – our largest research sample yet.

In this CPD-accredited webinar, we share the status of the market, as well as emerging trends and opportunities.

Key topics include:

  • Broker usage, satisfaction, and trust
  • Key business concerns – how the economy is impacting insurance decision making
  • Supporting better insurance decision making/common misconceptions and confusion
  • Improving the claims experience

By watching and completing the webinar you'll earn 1 CPD point.

Research findings presented by Kylie McNamara, Director of Strategy and Insights BrandMatters. And Broker panel discussion hosted by Bev Bradley, Executive Manager of Broker Experience, Vero  


Ben Hastie, Managing Director - Resilium Insurance Brokers, and
Adrian Johns Head of Authorised Representatives, Marsh Advantage Insurance Australia

Watch on-demand now

AAI  Limited ABN 48 005 297 807 trading as Vero Insurance (Vero) has prepared the Vero SME Insurance Index Report (Report) & Webinar. The information in the Report & Webinar is general information only and is not intended to be relied upon – please make your own enquiries.  Subject to any rights you may have under any law, Vero and its related bodies corporate do not assume or accept any legal responsibility for any loss or damage, including loss of business or profits or any other indirect loss, relating to the Webinar & Report. Vero and its related bodies corporate do not guarantee the accuracy, reliability, completeness or currency of the information provided. The Webinar & Report are not a recommendation or statement of opinion about whether a reader or viewer should acquire insurance from Vero (or its related bodies corporate) or services from any insurance intermediary or otherwise alter their business arrangements. The Webinar & Report are based on commissioned research by Vero and should not be used as the basis for any decision in relation to the acquisition or disposal of insurance products or the use of broker services. Readers should confirm information and interpretation of information by seeking independent advice.