COVID-19 – Premium deferral now available

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PLEASE NOTE – The information located on this page is specific to brokers.
If you are a current Vero business insurance customer seeking support as part of the Vero Small Business Relief Package, please contact your Vero broker to discuss the options that are available.

To support our small business customers in this difficult time, Vero has created a Small Business COVID-19 Relief Package. It means as a broker, you can offer support to your customers so they can focus on their business knowing they have insurance in place during this period

Vero’s Small Business COVID-19 Relief Package allows existing SME business insurance customers* who need assistance to elect to defer their premium for up to six months1.

The package will also offer up to and including 30 June 2020:

  • Continuity of existing insurance for SME policyholders whose business premises are unoccupied due to COVID-19, with no changes to premiums, terms or conditions2.
  • SME policyholders who want to cancel their insurance, refunds on unused portions of cancelled policy premiums, with no admin or cancellation fees.

Your personal information is collected, used and disclosed by Vero in accordance with the Privacy Policy.

This package applies to businesses with aggregated annual turnover of less than $10 million and employing up to 20 employees (or 100 in the manufacturing sector).
I understand that in order to participate in offering these relief measures to small business customers, I must notify the ACCC prior to participating.

I am applying on behalf of my Vero small business customer to defer the applicable annual premium payment or monthly instalments.
After the expiry of the 6 month deferral period, the small business customer will be required to pay the outstanding annual premium or monthly instalments which were deferred.

I confirm that I understand the above terms and policy eligibility criteria.

I have read and agree with the terms of the applicable Vero Insurance Privacy Statement and Suncorp Group Privacy Policy which outline how my personal information may be collected, used and disclosed.


1. Effective for renewals or monthly premiums from 1 March - 30 June 2020
2. Effective 1 April – 30 June 2020

*Eligible policies are Vero business insurance policies renewing in the period from 1 March 2020 – 30 June 2020. Eligible products include Vero Business Insurance (SME Packages and Non-Fleet Motor) , Vero Corporate Insurance (under $10m turnover / total declared values), and GIO Workers Compensation (under $30,000 premium). Offer may be withdrawn without prior notice.