Newsroom

Business Interruption Industry Test Case

By Vero Insurance

The Insurance Council of Australia and the Australian Financial Complaints Authority (AFCA) ran an industry test case examining policy terms in business interruption policies.

VeroEdge is changing the way for brokers

By Vero Insurance

In August we released our largest technology investment ever with an updated VeroEdge platform revolutionising the quoting experience making it quicker with Vero.

You Asked We Delivered

By Vero Insurance

The insights we gained about your experience clearly showed us what’s working well, what isn’t and where we need to improve to reach our target NPS score.

Best in Class Commercial Claims Experience

By Vero Insurance

Vero recently won the Gold Mansfield award and the SME Property and Casualty category. These awards highlight our ongoing commitment to our broker partners and clients.

Insurance purchase behaviour is more complex than you may think

By Vero Insurance

Our findings this year suggest the biggest challenge for brokerages is not losing clients, but that SMEs are using a range of channels to meet their insurance needs.

Industry and business changes review insurance on a regular basis

By Vero Insurance

But how often do SMEs really think about their insurance? This year we wanted to understand how often SMEs really think about their insurance and why.

The trends of broker usage for 2018

By Vero Insurance

Insurance purchase behavior is becoming more complex, with almost a third of SMEs claiming to be using a broker less than they used to.

Broker satisfaction levels at all-time high, despite more SMEs going it alone

Vero’s SME Index, now in its 11th year, surveyed 1,500 SMEs and 100 large businesses to understand the current business climate, insurance purchasing behaviour and perceptions of brokers and the insurance industry.