SME Insurance Index

Insurance with insight

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Have communications preferences changed for good?

COVID-19 heralded massive growth in the use of web-based communication so we must ask the question, have communications preferences changed for good?

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When disaster strikes what do SMEs need from their broker?

With the increasing frequency and severity of natural disasters, now is a good time to ask how informed SMEs are about the risk of disaster and their insurance coverage.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Collaborative relationships drive SME satisfaction

We’ve learned that collaborative relationships play a large part in overall satisfaction. With the recent launch of the 2021 Vero SME Insurance Index report, there have been many insights into what helps drive broker satisfaction in SMEs.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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Understanding the impacts of COVID-19 on Australian SMEs

In March, we launched the ninth Vero SME Insurance Index report. In the same week the COVID-19 virus was declared a global pandemic and business as we know it changed. 

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Economic impacts on business insurance

Uncertain economic conditions have the potential to impact insurance behavior and SMEs decision making around purchasing it.

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SME Insurance Index Library