SME Insurance Index

Insurance with insight

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Discover SMEs’ top risk concerns, and are they protected?

Vero’s 2022 SME Insurance Index Bonus Chapter, ‘Attitudes to Risk’, has revealed a number of key opportunities for brokers to deliver expert advice and to reinforce their role as risk advisers.

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SMEs shake up business models for COVID but is their insurance up-to-date?

Vero SME Index COVID-19 research reveals nearly two-thirds of Australian SMEs have altered their business models as a result of COVID-19, yet, only around one-third of those have made changes to their business insurance.

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Have communications preferences changed for good?

COVID-19 heralded massive growth in the use of web-based communication so we must ask the question, have communications preferences changed for good?

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When disaster strikes what do SMEs need from their broker?

With the increasing frequency and severity of natural disasters, now is a good time to ask how informed SMEs are about the risk of disaster and their insurance coverage.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Collaborative relationships drive SME satisfaction

We’ve learned that collaborative relationships play a large part in overall satisfaction. With the recent launch of the 2021 Vero SME Insurance Index report, there have been many insights into what helps drive broker satisfaction in SMEs.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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SME Insurance Index Library