Newsroom

COVID-19 Partner Updates

Business Interruption Test Case Update

The Insurance Council of Australia (ICA) has run a test case to determine if certain pandemic exclusion clauses that reference the repealed Quarantine Act hold for business interruption policies.

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COVID-19 Partner Update 8 May 2020

We continue to support you through the ongoing COVID-19 situation with practical online tools. You can now apply on behalf of your small business customer to defer the applicable annual premium payment or monthly instalments, using our online request form.

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COVID-19 Partner Update 23 April 2020

As we band together as an industry and a community, we continue to work through how we best support our people, broker partners and customers, to navigate the many challenges we are facing in the wake of COVID-19.

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COVID-19 Partner Update 7 April 2020

Given the uncertainty around the evolving COVID-19 situation, Vero has placed an embargo on the option to implement Loss of Rent - Tenant Default cover on a new landlord policy, or to add it to an existing Vero Secure Landlord Insurance policy.

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Articles

Help your clients make the complex facts simple during the extreme weather event seasons

Learn how hydrologists help Vero assess flood claims with the Vero Flood Fact Sheet. Because the better you understand the complexities of floods, the better you can help your clients.

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Vero helps SMEs get through tough times

As we all look forward to more hopeful times ahead, we reflect on the SMEs who need support more than ever. The Vero Business Recovery Grant was created to help existing Vero SME customers deal with the financial hardships caused by the COVID-19 crisis.

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A sweet recovery

Early last year, Praline, a chocolate manufacturer from NSW had hopes to expand their business in international markets by developing a new product line. Then, COVID-19 hit and travel bans forced them to halt all overseas business.

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We’re stepping up support for brokers and SME’s

As we look forward to a more stable economy in 2021, we revisit how the 2020 Vero Business Recovery Grant helped existing Vero customers navigate financial hardships caused by the COVID-19 crisis.

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Veracity

Veracity - March 2021 edition

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Veracity - November 2020 edition

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Veracity - May 2020 edition

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Veracity - February 2020 edition

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SME Insurance Index

When disaster strikes what do SMEs need from their broker?

With the increasing frequency and severity of natural disasters, now is a good time to ask how informed SMEs are about the risk of disaster and their insurance coverage.

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Collaborative relationships drive SME satisfaction

We’ve learned that collaborative relationships play a large part in overall satisfaction. With the recent launch of the 2021 Vero SME Insurance Index report, there have been many insights into what helps drive broker satisfaction in SMEs.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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