Newsroom

COVID-19 Partner Update 8 May 2020

We continue to support you through the ongoing COVID-19 situation with practical online tools. You can now apply on behalf of your small business customer to defer the applicable annual premium payment or monthly instalments, using our online request form.

COVID-19 Partner Update 23 April 2020

As we band together as an industry and a community, we continue to work through how we best support our people, broker partners and customers, to navigate the many challenges we are facing in the wake of COVID-19.

COVID-19 Partner Update 7 April 2020

Given the uncertainty around the evolving COVID-19 situation, Vero has placed an embargo on the option to implement Loss of Rent - Tenant Default cover on a new landlord policy, or to add it to an existing Vero Secure Landlord Insurance policy.

Small Business Relief Package 3 April 2020

By Andrew Mair

We know many brokers themselves are small businesses, so as one of the largest general and personal injury insurers in the country we want to be there for you and your customers when you need us most.

Claims under the microscope

By Vero Insurance

What makes a great claims process?

Vero wins Mansfield Award for Claims Excellence

By Vero Insurance

Vero has won gold for overall claims excellence at the prestigious 2020 Mansfield Awards.

Supporting Customers Experiencing Vulnerability

By Vero Insurance

At Vero, we are committed to improving outcomes for customers experiencing vulnerability and continuously strive to do more for them in times of need.

Vero wins 2020 Insurance Business Insurer of the Year

By Vero Insurance

From everyone at Vero, we would like to thank you for helping us become the 2020 Insurance Business - Insurer of the Year.

Veracity - May 2020 edition

By Vero Insurance

Veracity - February 2020 edition

By Vero Insurance

Veracity - December 2019 edition

By Vero Insurance

Veracity - October 2019 edition

By Vero Insurance

Understanding the impacts of COVID-19 on Australian SMEs

By Vero Insurance

In March, we launched the ninth Vero SME Insurance Index report. In the same week the COVID-19 virus was declared a global pandemic and business as we know it changed. 

Economic impacts on business insurance

By Vero Insurance

Uncertain economic conditions have the potential to impact insurance behavior and SMEs decision making around purchasing it.

Transparency and trust

By Vero Insurance

In a sceptical environment, broker transparency with SMEs can help to build trust.

SMEs understanding of insurance

By Vero Insurance

Many SMEs are still confused about various aspects of insurance and have indicated that there’s opportunity for brokers to assist them with providing more clarity in this area and to demonstrate expertise in advice on their respective industry.