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COVID-19 Partner Updates

COVID-19 Partner Update 19 November 2020

The Insurance Council of Australia (ICA) has run a test case to determine if certain pandemic exclusion clauses that reference the repealed Quarantine Act hold for business interruption policies.

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COVID-19 Partner Update 8 May 2020

We continue to support you through the ongoing COVID-19 situation with practical online tools. You can now apply on behalf of your small business customer to defer the applicable annual premium payment or monthly instalments, using our online request form.

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COVID-19 Partner Update 23 April 2020

As we band together as an industry and a community, we continue to work through how we best support our people, broker partners and customers, to navigate the many challenges we are facing in the wake of COVID-19.

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COVID-19 Partner Update 7 April 2020

Given the uncertainty around the evolving COVID-19 situation, Vero has placed an embargo on the option to implement Loss of Rent - Tenant Default cover on a new landlord policy, or to add it to an existing Vero Secure Landlord Insurance policy.

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Articles

A message from us at Vero

A end of year Christams message from Vero.

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What your clients need to know for the next natural disaster season: Client Conversation Guide

It's Important to speak to your clients about their cover as we head into the weather-event season and remind them of the important support we can provide our communities during emergencies and disasters.

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Claims under the microscope

What makes a great claims process?

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Vero wins Mansfield Award for Claims Excellence

Vero has won gold for overall claims excellence at the prestigious 2020 Mansfield Awards.

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Veracity

Veracity - November 2020 edition

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Veracity - May 2020 edition

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Veracity - February 2020 edition

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Veracity - December 2019 edition

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SME Insurance Index

Understanding the impacts of COVID-19 on Australian SMEs

In March, we launched the ninth Vero SME Insurance Index report. In the same week the COVID-19 virus was declared a global pandemic and business as we know it changed. 

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Economic impacts on business insurance

Uncertain economic conditions have the potential to impact insurance behavior and SMEs decision making around purchasing it.

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Transparency and trust

In a sceptical environment, broker transparency with SMEs can help to build trust.

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SMEs understanding of insurance

Many SMEs are still confused about various aspects of insurance and have indicated that there’s opportunity for brokers to assist them with providing more clarity in this area and to demonstrate expertise in advice on their respective industry.

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