Newsroom

COVID-19 Partner Updates

Business Interruption Test Case Update October 2021

The Insurance Council of Australia ran an industry test case examining a variety of policy terms in business interruption policies. The Federal Court of Australia delivered a judgement on 8th October 2021.

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Business Interruption Test Case Update June 2021

The Insurance Council of Australia (ICA) has run a test case to determine if certain pandemic exclusion clauses that reference the repealed Quarantine Act hold for business interruption policies.

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Business Interruption Test Case Update November 2020

The Insurance Council of Australia (ICA) has run a test case to determine if certain pandemic exclusion clauses that reference the repealed Quarantine Act hold for business interruption policies.

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COVID-19 Partner Update 8 May 2020

We continue to support you through the ongoing COVID-19 situation with practical online tools. You can now apply on behalf of your small business customer to defer the applicable annual premium payment or monthly instalments, using our online request form.

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Articles

Vero helps Homemaker Centre recover from natural disaster

After bushfire ripped through Batemans Bay, on the South Coast of NSW, destroying homes and businesses. Discover how Vero helped the Batemans Bay Homemaker Centre rebuild better than before.

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Vero voted best of the best for second year at Mansfield Awards

For the second consecutive year, Vero has won the coveted Gold Mansfield award for overall claims excellence after being rated the highest across the board. The team also took the top spot in the SME Property and Casualty field.

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Help your clients make the complex facts simple during the extreme weather event seasons

Learn how hydrologists help Vero assess flood claims with the Vero Flood Fact Sheet. Because the better you understand the complexities of floods, the better you can help your clients.

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We’re stepping up support for brokers and SME’s

As we look forward to a more stable economy in 2021, we revisit how the 2020 Vero Business Recovery Grant helped existing Vero customers navigate financial hardships caused by the COVID-19 crisis.

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Veracity

Veracity – June 2021 edition

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Veracity - March 2021 edition

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Veracity - November 2020 edition

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Veracity - May 2020 edition

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SME Insurance Index

When disaster strikes what do SMEs need from their broker?

With the increasing frequency and severity of natural disasters, now is a good time to ask how informed SMEs are about the risk of disaster and their insurance coverage.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Collaborative relationships drive SME satisfaction

We’ve learned that collaborative relationships play a large part in overall satisfaction. With the recent launch of the 2021 Vero SME Insurance Index report, there have been many insights into what helps drive broker satisfaction in SMEs.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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