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VeroEdge is changing the way for brokers

In August we released our largest technology investment ever with an updated VeroEdge platform revolutionising the quoting experience making it quicker with Vero.

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You Asked We Delivered

The insights we gained about your experience clearly showed us what’s working well, what isn’t and where we need to improve to reach our target NPS score.

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Best in Class Commercial Claims Experience

Vero recently won the Gold Mansfield award and the SME Property and Casualty category. These awards highlight our ongoing commitment to our broker partners and clients.

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Digital pathway to best-in-class Workers Compensation claims

Vero’s commitment to provide Best-in-Class Claims includes a platform upgrade for GIO’s OnDemand workers compensation reporting.

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Veracity

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SME Insurance Index

Peer advice continues to grow in importance

We’re witnessing an increase in the number of business owners and decision makers turning to non-professional sources of advice when they are thinking about risks to their business.

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About the Vero SME Insurance Index

In the 7 years since its launch, the SME Insurance Index has gained an industrywide reputation for being credible, thorough and delivering actionable insights that help brokers adapt and thrive.

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Insurance purchase behaviour is more complex than you may think

Our findings this year suggest the biggest challenge for brokerages is not losing clients, but that SMEs are using a range of channels to meet their insurance needs.

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Industry and business changes review insurance on a regular basis

But how often do SMEs really think about their insurance? This year we wanted to understand how often SMEs really think about their insurance and why.

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