SME Insurance Index

Insurance with insight

Putting Employee Wellbeing First: Employee health, emerges as top concern

Employees are the lifeblood of any business – big or small. Whether there’s five or 500 people on the team, each person plays a pivotal role in helping a business operate smoothly, achieve growth, thrive and succeed.

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When disaster strikes what do SMEs need from their broker?

With the increasing frequency and severity of natural disasters, now is a good time to ask how informed SMEs are about the risk of disaster and their insurance coverage.

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Collaborative relationships drive SME satisfaction

We’ve learned that collaborative relationships play a large part in overall satisfaction. With the recent launch of the 2021 Vero SME Insurance Index report, there have been many insights into what helps drive broker satisfaction in SMEs.

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Broker service and expertise is a winning combination with SMEs

Service from brokers has become just as important for clients as expertise. The Vero SME Insurance Index report highlights what SMEs are looking for from their broker.

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Uncertain economic conditions highlights opportunity for brokers in SME market

The Vero SME Insurance Index, now in its 10th year, surveyed 1500 SMEs to understand the current business climate, insurance purchasing behaviour, and perceptions of brokers and the insurance industry.

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Understanding the impacts of COVID-19 on Australian SMEs

In March, we launched the ninth Vero SME Insurance Index report. In the same week the COVID-19 virus was declared a global pandemic and business as we know it changed. 

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Transparency and trust

In a sceptical environment, broker transparency with SMEs can help to build trust.

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SME Insurance Index Library