New South Wales


For GIO enquiries, email us directly at

For new or existing policy enquiries, please contact icare on

 13 44 22



  13 77 22

New Claims

GIO Claims


GIO - Agent for icare

GPO Box 1464
Sydney NSW 2001

If you have an existing policy or claim service provider is GIO, you can lodge a new claim through the following channels:

Portal: icare online portal

 13 10 10

8:30am to 5pm
Monday to Friday

Mail: icare
Locked bag 2099
North Ryde BC
NSW 1670

To update an existing claim, you can speak with your Claims Advisor directly or Call 13 10 10.

Broker Support Line

Available Monday - Friday
9am - 5pm (AEST)