Discover how Vero backs businesses to deliver exceptional value
In today's evolving business landscape, you need more than just insurance, you need a team committed to supporting your business through key moments and challenges. At Vero, we're in the business of backing business, we take pride in being a reliable partner that brokers and businesses can count on. With our specialist underwriters, risk management professionals, and claims teams working alongside you, your business benefits from a network of support focused on helping you mitigate risks and be prepared when things do happen.
Award-Winning Claims Service
Our award-winning claims service, recognised with the Gold Mansfield Award over six consecutive years, and most recently being named the 2025 NIBA Large General Insurer of the Year for the third consecutive year, underscores our commitment to delivering unwavering support when it matters most.
For complex claims, Vero assigns a dedicated claims manager to guide you through the process and ensure a seamless experience.
For straightforward claims where a quick resolution is crucial, Vero provides efficient claims handling to help get your business back on track as soon as possible.
Specialist Underwriting and Risk Management
At Vero, we know that business resilience begins with proactive risk mitigation. Our specialist underwriting and risk management services empower brokers and their clients to anticipate, address, and overcome emerging risks. By working closely with brokers, we help businesses identify vulnerabilities and develop tailored strategies that safeguard operations and support long-term growth.
Our experienced underwriters and dedicated risk engineering teams’ partner with your clients to deliver actionable insights and practical solutions—whether it’s navigating regulatory changes, reducing exposure to property, liability and motor fleet exposures, or planning for unexpected disruptions. Through this collaborative approach, we equip businesses with the tools and knowledge they need to confidently manage risk, minimise potential losses, and build resilience for whatever lies ahead.
Innovative Product Solutions
Innovative solutions are at the heart of what we offer. We’ve enhanced wordings and launched new propositions through Vero Speciality Lines, with more to come throughout FY26 and beyond.
Our products are evidence of our dedication to provide a nimbler approach that addresses more business needs. The latest enhancements include:
- Directors and Officers enhanced wording – to deliver greater clarity and confidence for brokers and clients.
- Motor Fleet wording now with Electric Vehicle (EV) specific benefits.
- Vero Specialty Lines:
- Equipment breakdown insurance – market leading wording which offers coverage for the repair or replacement costs for broken-down equipment.
- Higher Hazard Property insurance for businesses with well-managed, high-severity occupations, providing specialised solutions backed by risk management.
- Coverage for Combustible Panelling exposures for select occupations.
- Higher Hazard Liability insurance, offering specialised solutions which can be tailored to well-managed, higher severity occupations including trades, forestry and chemical manufacturing.
- Design and Engineering Practitioners Professional Indemnity Insurance - purpose-built for white-collar practitioners, with an expanded risk appetite and specialist underwriting support.
- Residential Strata – delivering fair, considered underwriting across a broad spectrum of strata risks, backed by market‑leading inclusions.
- With more products launching over the next few years.
At Vero, we back businesses and our broker partners to provide insurance with insight. Discover more about how our solutions help empower businesses:
For more information contact your Vero representative today.
Insurance issued by AAI Limited ABN 48 005 297 807 trading as Vero Insurance. Read the relevant Product Disclosure Statement before buying this insurance. Go to vero.com.au for a copy. Target Market Determination is also available. This advice has been prepared without taking into account your particular objectives, financial situations or needs, so you should consider whether it is appropriate for you before acting on it.
