Lightbulb icon

SME Insurance Index

Helping navigate in an era of change

Serious change offers immense opportunity

Vero offers tips on how to help navigate the unique challenges facing Australian insurance brokers during a critical time for the industry.

Read more
Get the facts on: Claims and Coverage

Claims are the ultimate moment of truth for any insurance policy. Therefore, the experience of making a claim can often dictate overall perceptions of insurance relationships, including those SMEs have with a broker. So we’ve created the Risk Register Tool - to help brokers show clients the top causes of insurance related loss in their industry - the perfect conversation starter!

Read more
Peer advice continues to grow in importance

We’re witnessing an increase in the number of business owners and decision makers turning to non-professional sources of advice when they are thinking about risks to their business.

Read more
About the Vero SME Insurance Index

In the 7 years since its launch, the SME Insurance Index has gained an industrywide reputation for being credible, thorough and delivering actionable insights that help brokers adapt and thrive.

Read more
Insurance purchase behaviour is more complex than you may think

Our findings this year suggest the biggest challenge for brokerages is not losing clients, but that SMEs are using a range of channels to meet their insurance needs.

Read more
Industry and business changes review insurance on a regular basis

But how often do SMEs really think about their insurance? This year we wanted to understand how often SMEs really think about their insurance and why.

Read more
The trends of broker usage for 2018

Insurance purchase behavior is becoming more complex, with almost a third of SMEs claiming to be using a broker less than they used to.

Read more

No results found.

No results found.


  1. News and Insights
  2. Veracity
  3. SME Insurance Index
  4. Risk Management Insights

SME Insurance Index Library