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Simplifying motor claims

Like others, the motor insurance industry has had to evolve and adapt to a world changed by the global pandemic. With supply chain disruption, claims processing efficiency and speed of resolution being of utmost concern, we are here to support you and your valued clients now more than ever.

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You asked, we’re delivering! Your insights continue to be actioned

Thank you to our broker partners for continuing to respond to our monthly Vero | GIO Workers Compensation Voice of Customer (VOC) surveys. Your feedback is invaluable to us.

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Vero Motor Fleet in the spotlight

When the success of your clients depends on getting their vehicles back on the road quickly, we want to make sure we offer market leading coverage, efficient claims service with sophisticated repair processes and clarity of appetite.

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GIO Workers Compensation – ‘Building safer and healthier workplaces’

As part of GIO’s 2023 Workers Compensation proposition ‘Building safer and healthier workplaces’ we are excited to be offering clients a blend of online and face to face training developed in collaboration with experts in mental health, rehab and legal partners as well as our own risk and claims specialists.

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SME Insurance Index | Vero Insurance – One of Australia’s Largest Commercial Insurers

Peer advice continues to grow in importance

We’re witnessing an increase in the number of business owners and decision makers turning to non-professional sources of advice when they are thinking about risks to their business.

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About the Vero SME Insurance Index

In the 7 years since its launch, the SME Insurance Index has gained an industrywide reputation for being credible, thorough and delivering actionable insights that help brokers adapt and thrive.

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Insurance purchase behaviour is more complex than you may think

Our findings this year suggest the biggest challenge for brokerages is not losing clients, but that SMEs are using a range of channels to meet their insurance needs.

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Industry and business changes review insurance on a regular basis

But how often do SMEs really think about their insurance? This year we wanted to understand how often SMEs really think about their insurance and why.

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